Shipping policy

At Fragmentum Fragrances, we aim to process and ship all orders quickly and securely.
1. Order Processing
All orders are processed within 1–2 business days.
Orders are not shipped on weekends or holidays.
You will receive a confirmation email with tracking information once your order has been
shipped.
2. Shipping Times
Estimated delivery times:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
Delivery times may vary depending on your location and carrier delays.
3. Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free shipping may be offered on orders above a certain amount (if applicable).
4. Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.
5. Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers.
If your package is significantly delayed or appears lost, please contact us and we will assist you in filing a claim with the carrier.
6. Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. International Shipping
We may offer international shipping depending on location.
Customers are responsible for any customs duties, taxes, or import fees.
8. Contact
If you have any questions about your shipment, please contact us: